Customer data platform (CDP)

WebComm’s CDP
The best cloud-based full support platform for enterprises to understand their customers

Customer data platform (CDP)

WebComm’s CDP allows enterprises to expand their marketing strategies to the deployment and planning of all channels. Through simple and visualized information, it can record all online and offline information and achieve accurate and 360-degree customer analyses to allow enterprises to have independent customer information, either in the cloud or in their own environment, and provide the most thoughtful customer services at any time, any place, and in any way. Establishes a solution in the ground version to enable enterprises to have customer data, stitch customer data from multiple sources, integrate customers’ online trajectories and offline customer data, depict a more complete and all-round customer view, learn customer tags, and improve the accuracy of marketing lists.

Applies to both in the cloud and on the ground

Has a complete picture of customer data, establishes CDP in the cloud and on the ground, and enables enterprises to have customer data, which are conducive to future value-added applications

Combines offline information for a more accurate list

Stitches offline data sources onto the mechanisms directly to define the data synchronization time, synchronizes information more in real time, customer tagging management, and 360-degree data records

Features multi-channel collection and push notifications

Collects digital trajectories across web pages and mobile phones and issues push notifications through name lists in multi-channels (Line and email) to provide one-stop services

Selects customer groups, issues push notifications, and tracks effectiveness as a one-stop platform

Customer group list selection

Having customer information is a boost for marketing personnel and will even enhance the value-added application in the future.

Real-time analysis dashboard

Integrates customers’ online trajectories and offline customer data, depicts a more complete and all-round customer view, and improves the accuracy of marketing lists.

Information push notification center

Collects digital trajectories across web pages and mobile phones and issues push notifications through name lists in multi-channels (Line and email) to provide one-stop services.

Customer data management

Built-in statistical tagging and dimensions, real-time dashboard data dimensions, out-of-the-box tagging (gender, age, online habits, and time periods), target customer list output, and online export and download

Consulting Support

For technical questions, please contact us via the request form.

Headquarters 9F., No. 89, Sec. 5, Nanjing E. Rd., Songshan Dist., Taipei City 105409 , Taiwan (R.O.C.)

5F., No. 225, Sec. 5, Nanjing E. Rd., Songshan Dist., Taipei City 105055 , Taiwan (R.O.C.)

 


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